Privacy

Information you give

The form asks for your name, phone number, email, the property address, a neighborhood, the closest service and a description. The page address you sent it from and your browser’s time zone are attached automatically. If you call, the phone system records your number and any voicemail you leave.

Basic analytics may record which pages were visited, from what kind of device and roughly where. That is used to understand the site, not to identify a visitor.

How it is used

To pass your drainage request to an independent contractor, to confirm it by email, and to follow up on that same request.

Who receives it

The contractor your request goes to, plus the companies that host the site and run its form and phone line. Details are not sold or rented to anyone.

Access and deletion

Call the number on this site or use the form and ask. You can request a copy of what is held about you or ask for it to be removed.

Updates

When this policy changes, the revised text replaces this page.